Your company, always connected
Landline and mobile telephony, cloud PBX and Microsoft Teams integration: voice, video and messaging on a single platform, wherever each person on your team is.
Communication without barriers
Keep your landline numbers over IP, with enterprise quality and no physical PBX.
Mobile lines integrated into your PBX: the office extension travels in every employee's pocket.
Make and receive phone-network calls directly from Teams (Direct Routing).
Forwarding, IVR, queues and voicemail managed from a panel, with no hardware investment.
Email, office and collaboration with deployment, migration and support by Tedra.
A local number in any country
Give your customers a number they can call as if you were next door, even if your team operates elsewhere. We provide numbering across 94+ countries, integrated into your same PBX.
Geographic numbering in 94+ countries so you have a local presence without opening an office.
Freephone or special-rate lines for your customer service.
Move your current numbers —landline, mobile and special— to Tedra without losing continuity.
Any number, from any country, routes to your cloud PBX and your team's extensions.
For teams on the move
Where VoIP telephony and Teams fit best.
Remote work & mobility
Your team answers the company number from mobile, laptop or Teams.
Customer service
Queues, IVR and schedules so no call is lost.
Unified sites
Several offices working as a single PBX, with internal extensions.
Teams on the move
Sales and field staff with the company number and extension on their mobile, wherever they are.
Much more than making calls
Professional features for demanding customer-service and communication teams.
Call recording
Record and store conversations for quality, training or regulatory compliance.
Advanced IVR
Voice menus with smart routing by schedule, department or customer choice.
Multi-conferencing & voice rooms
Multi-party voice meetings and permanent rooms for your teams.
Custom contact centre
Contact-centre solutions designed per project for your operation.
Integrations
Connect your telephony with Microsoft Teams, Zoom, Click2Call and your business tools.
Works with your tools
Your telephony connected to the communication and CRM platforms you already use.
Microsoft Teams
Zoom
Odoo
HubSpot
Salesforce
Zoho
ZendeskAll integrated
Voice, Teams and 365 working as a single system.
| Component | Detail |
|---|---|
| VOICE | VoIP telephonyGeographic landline numbers, porting included. |
| MOBILE | Mobile linesBusiness tariffs integrated into the PBX, each with its own extension. |
| INTL | International numberingLocal numbers across 94+ countries, integrated into your PBX. |
| TRUNK | SIP TrunkConnect your existing physical PBX to Tedra's network. |
| TEAMS | Direct RoutingNative PSTN calling inside Microsoft Teams. |
| PBX | Cloud PBXIVR, queues, forwarding and optional recording. |
| 365 | Microsoft 365Licences, deployment and migration managed. |
| API | Programmable voice & SMSAutomate calls and send SMS from your applications via API. |
| CRM | CRM integrationClick-to-call and call logging in HubSpot, Salesforce, Zoho or Zendesk. |
| SUPPORT | Operated by TedraConfiguration and support by our team. |
Our platform, under your brand
If you are an integrator, operator or reseller, resell cloud telephony under your own brand: we provide the platform, the numbering and second-line support; you keep the relationship with your customer.
Management panel, customer portal and documentation with your identity, not ours.
Provision and manage all your customers from a single wholesale panel.
Operator tariffs and margins designed to resell profitably.
Our team backs you up behind the scenes: your customer only ever sees you.
Frequently asked questions
Can I keep my current landline number?
Yes. We handle the porting of your geographic numbers to VoIP telephony without losing continuity.
Does it also include mobile telephony?
Yes. We offer business mobile lines integrated into the same PBX, so each employee carries their extension on their mobile and calls are handled just like in the office. Landline, mobile and Teams work as a single system.
How does the Microsoft Teams integration work?
Through Direct Routing: we connect Tedra's telephony to your Teams tenant, so your team makes and receives phone-network calls from within Teams itself.
Do I need a physical PBX?
No. The PBX is in the cloud; you only need an internet connection and the handsets or softphones you prefer.
Can I have numbers from other countries?
Yes. We provide geographic numbering across 94+ countries, plus national freephone/special numbers. They all integrate into your PBX and route to your team's extensions, regardless of the country of origin.
Do you offer white-label telephony for reselling?
Yes. If you are an integrator, operator or reseller, you can resell our cloud telephony under your own brand: we provide the platform, the numbering and second-line support, with wholesale pricing and a panel to manage all your customers.
Does it include Microsoft 365 licences?
We can provide and manage Microsoft 365 licences, plus email migration and ongoing support.
Shall we talk about your next project?
Book a no-commitment meeting with our team and get a tailored proposal.